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Thank you for submitting your service request. Our team will be in touch with you shortly to address your needs. In the meantime, if you have any questions, feel free to visit our Frequently Asked Questions (FAQ) page for more information.
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Most of this information is available in your Homeowner Manual. If you have further questions that aren’t covered there, please don’t hesitate to contact our Customer Care team by email at [email protected]. We're here to help!
Remember to update your utility accounts within 15 days of taking possession.
BC Hydro: 1-800-BCHydro or visit www.bchydro.com
Fortis BC: 1-888-224-2710 or visit www.fortisbc.com
City of Surrey: 604-591-4181 or visit www.surrey.ca/services-payments/utility-billing-services